Why am I unable to make international calls?
Maria Ortega
Last Update vor 3 Jahren
If you are on Gen Mobile's $10 plan, you will need international credit to place an international call. If you purchased international credit and are still unable to make an international call, you may not have enough credit remaining. Click here to view the rates per minute of the country you are attempting to call.
If you are on Gen Mobile's $20, $30, $40, #50, or $60 plan and calling outside of the 100 unlimited countries, you may not have enough credit to place an international call. Click here to view the rates per minute of the country you are attempting to call.
If you are still having issues, contact the Customer Care Team for assistance.