DISH APN Setting
DISH GSM APN Settings
Gabriel Diaz
Last Update 2 years ago
Take in consideration
-If a customer is calling from the defective device, ask for an alternate phone number, call the alternate phone number, and proceed with troubleshooting.
-if a customer is calling from an alternate device, ask if the defective device is available to perform troubleshooting :
if yes, proceed with troubleshooting
if no, Advise steps they could follow once they have the device in their hands and educate them to call for any further assistance
APN Setup for Smartphones
Name: ereseller
APN: ereseller
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.mobile.att.net
MMS: proxy.mobile.att.net
MMS: port 80
MCC: 310 (this should auto-populate based on the sim card {Do not modify})
MNC: 410 (this should auto-populate based on the sim card{Do not modify})
Authentication type: None
APN type: default,mms,supl,hipri
APN protocol: IPv4/IPv6
APN Roaming Control: IPv4/IPv6
Bearer: Unspecified
Mobile virtual network operator type (None, SPN, IMSI, GID): GID
**When we select GID, the Mobile Virtual Network Operator Type should auto populate 3430