TMO GSM APN settings
Android & Iphone APN Settings
Gabriel Diaz
Last Update hace 2 años
Take in consideration
-If a customer is calling from the defective device, ask for an alternate phone number, call the alternate phone number, and proceed with troubleshooting.
-if a customer is calling from an alternate device, ask if the defective device is available to perform troubleshooting :
if yes, proceed with troubleshooting
if no, Advise steps they could follow once they have the device in their hands and educate them to call for any further assistance
Android Devices Using our newer SIMs: 89012401
1. Pull down the notifications screen & tap on Settings
2. Tap on Mobile Data (some phones say “more”)
3. Tap Mobile Networks (some phones have “Access Point Names” here)
4. Tap Access Point Names
5. Press the menu button
6. Select New APN
o Name:Gen Mobile
o APN: pwg
o Proxy:
o Port:
o Username:
o Password:
o Server:
o MMSC:http://pwg.mmsmvno.com/mms/wapenc
o MMS Proxy:
o MMS Port:
o MCC: 310
o MNC: 240
Android Devices
1. Pull down the notifications screen & tap on Settings
2. Tap on Mobile Data (some phones say “more”)
3. Tap Mobile Networks (some phones have “Access Point Names” here)
4. Tap Access Point Names
5. Press the menu button
6. Select New APN
o Name:Gen Mobile
o APN: pwg
o Proxy:
o Port:
o Username:
o Password:
o Server:
o MMSC:http://pwg.mmsmvno.com/mms/wapenc
o MMS Proxy:
o MMS Port:
o MCC: 310
o MNC: 260
7. Select Menu and Save
8. Go back one screen to the APN list and tap on the dot to Enable the PWG Mobile APN
9. Restart phone & you’re set!
Apple/IOS Devices:
Apple/IOS devices use the same APN settings, no matter what SIM they are using
• Cellular Data APN: pwg
• MMS APN: pwg
• MMSC: http://pwg.mmsmvno.com/mms/wapenc
• MMS Max Message Size: 1048576
• MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf
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