How do I transfer my phone number to Gen Mobile?

After checkout, you will receive an email requesting the following information below so we can submit a phone number transfer request to your current carrier. You may need to contact your current service provider to retrieve this information.

Phone Number Transfer Information:

First Name of Account Holder:

Last Name of Account Holder:

Phone Number You are Bringing to Gen Mobile:

Account Holder’s Address:

Account Number:

PIN Number of Account:

To submit your number transfer information to Gen Mobile, email [email protected], call (833) 528-1380, or click here to chat with a Customer Care representative between the hours of 7 a.m. - 5:30 p.m. PST, 7 days a week.