How do I pay for my plan?

You can make a payment for your plan by selecting the "Make A Payment" button under the payment section of the MyGenMobile app. You can also pay for your plan by contacting our Customer Care Team. If you have enough balance/credit in your account to cover the monthly cost of your plan, credit will be deducted from your account on your payment due date and your plan will renew automatically.

You can also sign up for Auto Pay through the MyGenMobile app or through our Customer Care Team so you don’t have to worry about losing your service or phone number.