Account Management

Do you have a mobile APP that I can use to manage my account?

Where can I go to download your mobile App?

The Gen Mobile Care app log-in requires a PIN code. Where can I find this information?

How do I pay for my plan?

How do I add money/credit to my account?

How do I change my phone number?

Where can I go to buy more minutes, data, or international call credit?

My plan has expired and I have not paid for it. What happens now?

When will I lose my phone number?

Where can I find information on how much minutes/data I have used?