(TX) RTR Lifeline HHW Picture Review

Added 4.17.24 | Updated 8.20.2025

Menchie Parilla

Last Update un an în urmă

For HHW audit, verify the applicant does not match the agent. If it does not match, enter Approved - Different faces. This matches the Applicant Audit, but the pictures will not be side by side. 

Important Note: If you can recognize the applicant in either the Applicant or HHW section, you can approve both audit fields.

APPLICANT AUDITHHW AUDITACTION
Clear/VisibleUnrecognizableBOTH FIELDS ARE ACCEPTED 
UnrecognizableClear/VisibleBOTH FIELDS ARE ACCEPTED
Reject using "No Face" If the uploaded live picture is of a third person (not the applicant or ST agent).

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