Can I bring my own phone to activate it on Gen Mobile’s service?

How do I know if my phone is eligible for Gen Mobile’s Bring Your Own Phone program (BYOP)?

Mary Anne

Last Update 5 jaar geleden

Gen Mobile runs on two of America's largest 5G & 4G LTE GSM and CDMA Sprint® Network*. You have the option to choose between one of these networks.


If you are activating your phone on our GSM network, compatible BYOP phones and data devices 2 include:

   • Most unlocked 5G and 4G LTE VoLTE capable GSM-network phones or data devices 2

   • Unlocked AT&T, T-Mobile, Cricket Wireless, Simple Mobile, and Straight Talk phones and data devices

   • Most phones with SIM cards


If you are activating your phone on our Sprint® CDMA Network*, compatible BYOP phones include:


All CDMA phones developed for the Sprint® Network* or for any Sprint® Network* MVNO mobile provider. 


Other provider phones include:


iPhones purchased through Apple stores, big box stores (e.g. Best Buy, Walmart, Target, Costco) or wireless carrier retail stores (e.g. T-Mobile, AT&T, Cricket):

   • AT&T & T-Mobile: 6, 6+, 6S, 6S+, SE, XS, XS Max, XR and newer

   • Verizon: 5c and newer (5c and 5s models do not support CDMA 800Mhz band)


Nexus devices purchased through Google Play, big box stores or carrier retail stores:

   • AT&T & Verizon: Nexus 5, 5X, 6, 6P, Pixel, Pixel XL

   • T-Mobile: Nexus 5X, 6, 6P, Pixel, Pixel XL


Other:


   • Motorola - X Pure Edition, G4, G4 Play, G4 Plus, G5 Plus, E4, E4 Plus, Z2 Play

   • Samsung - Special Edition of Galaxy S7, S7 Edge, S8, S8 Plus & Note 8

   • ZTE - Warp Elite, Warp 7, Prestige, Blade Force, Tempo X, Blade Max XL, Blade Max 2s, & Quest 5

   • LG - V30s, V35 ThinQ, X Charge US 601 only, Stylo 4 Q710UL only, LG Stylo 5 LM-Q7720QM only, G7 Fit, G7 ThinQ, & G8 ThinQ

   • ZTE - Blade Max 2s


You can also call (833) 528-1380 or click here to chat with a Gen Mobile Customer Care representative 8 a.m. - 6 p.m. PST, 7 days a week, if you need help checking your device compatibility.


Note: Your device must be unlocked, free from contract, and paid off before bringing it to Gen Mobile. Give your current carrier a call to check your device's status.


2 Data devices must be GSM network compatible, free of contract, and without an unpaid balance.

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