Can I buy a phone somewhere else and bring it to Gen Mobile?
Mary Anne
Last Update 5 jaar geleden
If you would like to activate your phone on our GSM network, make sure to purchase an unlocked GSM compatible phone. Any unlocked 4GLTE and VoLTE capable AT&T, T-Mobile, Metro, Cricket Wireless, Simple Mobile, and Straight Talk phone and data device that passes all financial eligibility checks (free from contract and has no unpaid balance) can be activated on the Gen Mobile network.
If you would like to activate your phone on the Sprint® Network*, make sure to purchase an unlocked phone developed for the Sprint® Network* or for any Sprint® Network* MVNO mobile provider (e.g. Boost, Virgin Mobile) that passes all financial eligibility checks (free from contract and has no unpaid balance) can be activated on the Gen Mobile network. Sprint® Network* compatible phones also includes a list of universally unlocked CDMA phones from brands like Apple, Samsung, LG, Moto, Google and ZTE. Use our phone compatibility checker to view a list of Sprint® Network* compatible phones.
You can also call (833) 528-1380 or click here to chat with a Gen Mobile Customer Care representative everyday 8 a.m. - 6 p.m. PST and we can check your phone's compatibility.